We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection legislation.
For the purposes of GDPR, cloud-ibex acts as the data controller for personal information collected through our website and services.
We process personal data only when we have a lawful basis, including:
You have the following rights regarding your personal data:
You can request copies of your personal data held by us.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances.
You can request that we limit how we use your personal data.
You can request transfer of your personal data to another organisation or directly to you.
You can object to processing of your personal data in certain situations.
You have rights regarding automated decision-making and profiling.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay.
We do not transfer personal data outside the United Kingdom or European Economic Area. If this changes, we will ensure appropriate safeguards are in place.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
ICO Contact Information:
Website: www.ico.org.uk
Helpline: 0303 123 1113
We may update this GDPR compliance notice to reflect changes in our practices or legal requirements. Please review this page periodically.
For questions about GDPR compliance or to exercise your rights, contact us at [email protected].
Last updated: October 2026